Organizations Using Hosted or on Premise Unified Communications and Contact Center Services Can Now Seamlessly Interact With B2B or B2C Users Through Web-Based Communications
Highlights
— AudioCodes WebRTC Connectivity Solution brings web-based real-time communications to enterprise telephony networks
— According to the Disruptive Analysis 2014 WebRTC report, by 2019, over 6 billion devices will support WebRTC and there will be more than 2 billion business-related WebRTC users
— The AudioCodes WebRTC Connectivity Solution is the world’s first complete end-to-end solution that has all the key components required to deliver an enterprise-grade service, including:
— AudioCodes Session Border Controllers with integrated WebRTC Gateway functionality mediates WebRTC, SIP and TDM communication islands
— AudioCodes Opus-supported IP Phones eliminate the need for transcoding and maintain high quality of WebRTC call traffic
— AudioCodes Session Experience Manager (SEM) monitors WebRTC call traffic and quickly identifies and troubleshoots from a centralized operations center
— Through advanced media enhancement algorithms, the AudioCodes WebRTC Connectivity Solution enhances and assures end-to-end high voice quality of sessions crossing network borders
Details
LOD, Israel, Dec.