AudioCodes and Genesys Expand Strategic Partnership

Lod, Israel – November 30, 2016 – AudioCodes (NASDAQ: AUDC) Press Release

Highlights

• A complete solution powered by the Genesys Customer Experience Platform, voice devices, applications and a professional services suite
• Contact center customers benefit from a cost-effective, quick and easy migration to an all-IP solution
• Genesys has certified AudioCodes voice infrastructure
• Among the AudioCodes products and services included are:
  1. Session border controllers
  2. Media gateways
  3. IP phones
  4. Centralized element management and quality monitoring tools
  5. Network readiness assessment
• Key benefits of the joint solution for customers include:
  • Simplified procurement and support with Genesys as a single point of contact
  • Low total cost of ownership (TCO) with a pre-integrated solution from a single vendor
  • Reduced risk with a quick and reliable deployment
  • Rapid deployment
  • Quality assurance based on high voice quality, network performance tools and centralized monitoring

Details

AudioCodes, a leading provider of voice networking solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced that it has expanded its strategic partnership with Genesys, the market leader in omni-channel customer experience and contact center solutions, to offer a complete solution that integrates all the components that allow customers to benefit from a quick and easy migration to an all-IP contact center.